01The Situation
Platform and production work involving developers, designers, creators and stakeholders.
CLIENT STORY · Current
FLI Media
Clearer technical and creative workflows for cross-functional implementation.
02Lucy’s Role
Project Manager / systems and product-operations support
03What I Actually Did
- Project-system upgrades, SOPs, processes and documentation
- User journeys, requirements and onboarding/help workflows
- Milestone and action tracking, risks, issues and reporting
- Testing, check-ins and production/platform workflow review
04The Outcome
The scope of work is documented above. A specific outcome or measured result has not yet been confirmed for publication.
05What They Said
Work first. Quotes when approved.
No approved testimonial is published for this relationship.
Limited public evidence. This story documents the engagement scope.
06Related Work
Could your team use this kind of support?
Different questions. A clearer next step.