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The Importance of "Nice"

Updated: May 18, 2023

As a project manager, there are many qualities that are important to have. One of the most essential qualities, however, is often overlooked - being nice and kind. Being a kind project manager can have a huge impact on your team's morale, motivation, and productivity. It's not just about being nice for the sake of it - kindness can lead to better communication, greater trust, and stronger relationships. In a field that can often be stressful and high-pressure, taking the time to be kind to your team can make all the difference.


Being a nice and kind project manager may seem like a given, but it's not always the case. In fact, some project managers believe that being tough and uncompromising is the only way to get the job done. However, research has shown that a kind and empathetic project manager can improve team morale and increase productivity and success rates. Here are three reasons why being a nice and kind project manager is so important.


Firstly, being kind and understanding towards your team members can create a positive work environment. This can lead to increased job satisfaction, which in turn can lead to increased productivity. When employees feel valued and appreciated, they are more likely to work harder and be more committed to their tasks. As a project manager, taking the time to get to know your team members and showing them appreciation can go a long way in creating a positive work culture.


Secondly, being kind and empathetic can help build trust between the project manager and the team. When team members trust their project manager, they are more likely to share concerns or challenges they may be facing. This can lead to quicker solutions and a more efficient workflow. For example, if a team member is struggling with a particular task, a kind, and empathetic project manager may offer additional support or training to help that team member succeed.

Lastly, being a kind project manager can improve overall project success rates. A study by Google found that the most successful teams were those that felt psychologically safe. This means that team members felt comfortable speaking up and taking risks without fear of judgment or repercussions. A kind project manager can help create this environment of psychological safety, which can lead to more innovative ideas and ultimately a more successful project.


In conclusion, being a nice and kind project manager can have a significant impact on team morale, productivity, and project success rates. As an example, let's look at a project manager who was known for her kindness and empathy towards her team members. Despite facing challenges such as tight deadlines and limited resources, she made an effort to check in with each team member individually and offer support when needed. As a result, the team felt more connected and supported, and they were able to complete the project ahead of schedule with fewer errors.


 So next time you're leading a project, remember that being a kind and nice project manager is not only important, but it's essential for success.


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